Our Jewellery Store FAQ in Guelph

Q. How long do jewellery repairs take? 

A. We will contact you when the repair is complete. Typical turnaround is approximately one week, though timelines may vary depending on the nature of the repair. 

 

Q. Are jewellery repairs done on-site? 

A. Yes. All repairs are done on-site by our in-house goldsmith team. 

 

Q. Do you replace missing gemstones? 

A. We offer professional gemstone replacement and resetting services. Please note that repairs requiring stone sourcing may require additional time.

Q. Which metals do you buy?

A. We buy gold, silver, platinum and palladium. 

 

Q. Which metals do you sell as bullion? 

A. Gold and silver bullion